1. Type of personal data and purpose of the processing
Enviecasa.com does not use, transfer, supply or disclose customer information on the site to any third party without their consent, except as otherwise provided by law. Collected personal information will be used only within the company.
The main datas we collect from you for our e-commerce website enviecasa.com are:
- Phone number
- Email address
- Username & Password account
In addition to personal information is the information about the serivce:
- Name of products
- Product delivery time
2. scope of information use
Our e-commerce website enviecasa.com will use your provided information to:
- Customer support
- Providing services to customers
- Contact & resolve special cases with customers when needed.
- We may send you emails about our stores, new products and other updates if you subscribe to receive email notifications.
- Sending & communicate about transactions between customers and enviecasa.com.
3. Time of information storage
The data of a customer is stored for as long as the customer is registered on our website – i.e., when the customer deletes his/her account himself/herself or asks us to do so, the personal information will also be deleted from our system. Any request about personal information please send an email to email@example.com
4. Persons or organizations that may have access to that information
Subjects of access to personal information of customers fall in one of the following cases:
- DONG HWA COMPANY LTD.
- The partners signed a contract to perform a part of the Company’s services. These partners will receive information under the contract agreement (maybe part or all of the information under the terms of the contract) to assist users in using the services provided by the Company.
5. Address contact for customer support
6. Means and tools for customer to access & edit their data
Customers have the right to check, update and personalize their personal information by logging into the account and do as please or requesting ENVIE Casa online customer support to do so.
Customer has the right to submit a complaint about the disclosure of personal information to third parties to the customer support of the e-commerce website enviecasa.com. Upon the receipt of complaint, ENVIE Casa’s management team will confirm the information and be responsible.
7. Confidential commitment of customer information
- Improving service quality for customers.
- Settlement of disputes and complaints.
- Required by law.